PRIVACY POLICY
Effective Date: 19 August 2026 Application Name: TRANSTRACK Organization: Rajgovind Contractors (P) Ltd.
1. Introduction
TRANSTRACK is a field-operation and transformer work management application used by Rajgovind Contractors (P) Ltd. for managing and monitoring authorized field activities.
This Privacy Policy explains how information is collected, used and protected when an authorized user accesses or uses TRANSTRACK.
By using TRANSTRACK, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
Depending on the user's role and the features enabled in the Application, TRANSTRACK may collect the following information.
User Information
- Name
- Employee/User ID
- Mobile number
- Designation or assigned role
- Team or work-unit information
- Login and account information
Attendance Information
Where attendance functionality is enabled, the Application may record:
- Attendance status
- Date and time of attendance
- Location at the time of attendance
- Attendance photograph/selfie, where required
Location Information
TRANSTRACK may access the device's location for legitimate field-operation purposes, including:
- Attendance verification
- Verification of field presence
- Identification of assigned work/site location
- Monitoring of authorized field activities where applicable
Location access will depend upon the functionality being used and permissions granted on the device.
Transformer and Field-Work Information
The Application may collect operational information including:
- Transformer details
- Transformer replacement records
- Erection work records
- Assigned work details
- Work status
- Site/location details
- Work completion information
- Field remarks
- Team-related work information
Photographs
Users may be required to capture or upload photographs relating to:
- Transformer condition
- Replacement work
- Erection work
- Work progress
- Completed work
- Site conditions
- Other authorized field activities
Photographs may contain associated information such as date, time or location where required by the Application.
Technical Information
For security, troubleshooting and system operation, the Application may process:
- Device information
- Application version
- Login/activity records
- IP address
- Error and diagnostic logs
- Date and time of access
3. How We Use Information
Information collected through TRANSTRACK may be used to:
- Authenticate authorized users
- Maintain attendance records
- Verify field attendance
- Assign and monitor field work
- Manage transformer erection and replacement activities
- Maintain transformer/work history
- Record work progress
- Verify work through photographs and location information
- Generate operational reports
- Coordinate field teams
- Improve application reliability and security
- Detect misuse or unauthorized access
- Maintain organizational and project records
4. Camera Permission
TRANSTRACK may request camera access to capture photographs required for attendance, transformer records, field verification or work-progress documentation.
Camera access is used only for features that require image capture.
5. Location Permission
TRANSTRACK may request access to device location for attendance, site verification and other field-related functionality.
Users must not intentionally manipulate or spoof their device location while using location-dependent features.
6. Information Sharing
Information collected through TRANSTRACK is primarily used by authorized personnel of Rajgovind Contractors (P) Ltd.
Information may also be processed by authorized technology or infrastructure providers where necessary for:
- Application hosting
- Database/storage services
- Application maintenance
- Security
- Technical support
Information may be disclosed where required by applicable law, court order or lawful government request.
Personal information collected through TRANSTRACK is not intended to be sold to third parties for advertising or marketing purposes.
7. Data Security
Reasonable technical and administrative measures are used to protect information stored through TRANSTRACK against unauthorized access, alteration, disclosure or destruction.
Users are responsible for keeping their login credentials confidential.
No electronic system can guarantee absolute security.
8. Data Retention
Attendance, transformer, field-work, photographs and other operational records may be retained for as long as reasonably required for:
- Project operations
- Work verification
- Organizational records
- Reporting
- Audit
- Dispute resolution
- Legal or contractual requirements
Data that is no longer required may be deleted, archived or anonymized in accordance with organizational requirements and applicable law.
9. User Responsibilities
Users must provide accurate information and use the Application only for authorized organizational purposes.
Users must not:
- Share their account with unauthorized persons
- Submit false attendance
- Manipulate location information
- Upload misleading or unrelated photographs
- Alter or falsify transformer/work records
- Attempt unauthorized access to Application data
10. Account Deactivation
Access to TRANSTRACK may be disabled when a user's authorization ends or where access is suspended by Rajgovind Contractors (P) Ltd.
Operational records already submitted through the Application may continue to be retained where required for organizational, project, audit or legal purposes.
11. Children's Privacy
TRANSTRACK is an organizational field-work application and is not intended for use by children.
12. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in Application functionality, organizational practices or applicable legal requirements.
13. Contact
For privacy-related questions, corrections or complaints concerning TRANSTRACK, users may contact:
Rajgovind Contractors (P) Ltd.
Official contact details may be provided within the Application or on the organization's official communication channels. Email - rcpl.ranchi@outlook.com
By using TRANSTRACK, you acknowledge that you have read and understood this Privacy Policy.